Toll Free (800) 445-6500

7:00 a.m. to 10:00 p.m. central time Monday - Friday

provides professional, courteous customer service representatives equipped with on-line access to each customer's insurance information. As a result, we are able to provide immediate answers to customer inquiries. Contact our Policyholder Services center anytime you have questions regarding your coverages or to file a claim.

We can handle your call more efficiently if you have your 
insurance certificate or policy available when you call.

You can also contact us in writing. Please address your correspondence to:

     Policyholder Services
     Central States Indemnity Co.
     P.O. Box 34888
     Omaha, Nebraska 68134-0888

When you need to FAX information to us, please include the name of the person who should receive the FAX, a claim number, and a certificate number.

You should use this telephone number to send your FAX: (402) 997-8010.